Can I change the delivery address of my package after it has been shipped?
Products can be returned for any reason within 30 days of delivery.
Disclaimer: Merchandise that has been excessively worn, used or altered and that is not suitable for resale will not be accepted for a refund or exchange. Merchandise showing malicious physical damage caused by customers is not covered under this policy.
We reserve the right not to accept returns for credit after 30 days of the original ship date.
What is the process for returning my product or getting a replacement?
Go to the Contact Us page, and send your message to our support. The customer service team will contact you within 24 hours to discuss any problems you are experiencing. They may also provide troubleshooting solutions and request additional information before proceeding to arrange a product return.
How long until I receive my refund?
Refunds will be provided 2-3 days after receiving a returned product. If you have any questions or need additional support, don’t hesitate to contact us.
Do I need to keep any of the boxes for return&refunds?
Yes, all accessories and the original packaging are required for any returns and refunds. A penalty may be imposed if any accessories are missing.